Servicing Solutions

Our name says it all. The single source for all your servicing needs.

Now more than ever, you need a partner you can rely on and trust. Servicers are experiencing unprecedented challenges this year due to escalating increases in forbearance requests, foreclosure moratoriums, and high unemployment rates. SingleSource offers extensive experience across the full spectrum of the default process and stands as the single source to partner with you in helping you meet all your servicing needs and objectives.

loss mitigation

Will you be ready for the worst-case scenario? 

Our partners are facing unprecedented challenges due to the constantly changing landscape of default servicing.  In order to provide assistance and bandwidth, SingleSource has proactively developed Servicing Support Services to help our partners handle the fluctuations in volumes and changing priorities.  Through a dual phase training program, we provide flexible staffing capacity on demand with minimal client effort to implement, and no long-term commitment.  Our resources can be deployed and moved to assist wherever is needed, allowing your teams to focus on your highest priorities.  

  • Loan Level and Portfolio QC |
  • Forbearance and Deferral |
  • Repay Plans |
  • Claims Support |
  • Loan Modifications |
  • Deeds in Lieu |
  • Short Sales

field services

Maintaining and protecting the properties our clients entrust us with

SingleSource understands two of the biggest challenges servicers face are lack of transparency and timeliness of work orders. Our goal is to effectively listen to the needs of our customers and implement solutions that add value to the process while exceeding expectations. Our customers have a full view into our process of work through our proprietary customer portal and extensive reporting capabilities. We maximize every visit to the property, maintaining open and direct communication with our in field vendor partners, as well as understanding investor guidelines and managing investor bid approvals to expedite the process.

Our goal is to maximize claim proceeds and minimize out-of-pocket expenses

valuations

The value of a property is a critical component in the default process, as it will determine the best course of action to ensure maximum return. Our goal is to provide servicers with the most accurate value to help them make the best decision on every property. Our experienced team provides national appraisal services utilizing industry-leading tools including: a proprietary scoring model that grades every valuation report, MLS tools that verify data points in delivered products, automated valuations that take the condition of the property into consideration when providing a value, and staff field appraisers in key markets nationwide.

reo asset management

A Comprehensive REO Solution

SingleSource understands that time is money and will engage in the best course of action on a property-by-property basis to achieve the maximum proceeds to value while mitigating the possibility of extended days on the market. We manage the REO disposition process of default properties from foreclosure sale through liquidation or at any point in between. Communication and transparency are our top priorities – we provide customized reports to track the exceptions to every process and communicate performance to the team on a daily basis. Through our extensive experience, SingleSource has added value to the REO Liquidation Process by seamlessly combining our family of products.  

title & settlement

SingleSource assists Servicers by providing title products to complete the due diligence process.  Our title operation is designed to meet the needs of multiple sectors of servicing operations.  For over 20 years, we have enjoyed working with mortgage servicers including loan acquisition, collection, loss mitigation, foreclosure, REO and escrow departments.  Through these experiences and customer interactions, SingleSource has continually expanded our knowledge and understanding of our customers’ needs leading to the development of new products and services. 

LEARN MORE about how ouR team can work for you

Speak with a SingleSource team member to learn more about how our services are the right choice for you.